Privacy Statement

We are committed to protecting your privacy. You can access our website without giving us any information about yourself. But sometimes we do need information to provide services that you request, and this statement of privacy explains data collection and use in those situations.

In general, you can visit our web site without telling us who you are and without revealing any information about yourself. However there may be occasions when you choose to give us personal information, for example, when you choose to contact us or request information from us. We will ask you when we need information that personally identifies you or allows us to contact you.

We collect the personal data that you may volunteer while using our services. We do not collect information about our visitors from other sources, such as public records or bodies, or private organisations. We do not collect or use personal data for any purpose other than that indicated below:

  • To send you confirmation of requests that you have made to us
  • To send you information when you request it.

We intend to protect the quality and integrity of your personally identifiable information and we have implemented appropriate technical and organisational measures to do so. We ensure that your personal data will not be disclosed to State institutions and authorities except if required by law or other regulation.

We do not use cookies on this website therefore you will not see a message asking you to choose to accept or decline cookies.

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should be aware that we don’t have any control over the other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting these sites.

Rights of Subjects

The right to be informed;

Privacy notices, clear information on the practice websites, newsletters and in the practice.


The right of access;

Subject Access requests, online access, proxy access.


The right to rectification;

If there is an error in the fact of the record– this can be corrected.


The right to erasure;

Any entries which are wrong can be removed. However, this does not apply to a health care professionals opinion based on symptoms, tests or information given at the time. Nor can entries relating to past conditions with supporting evidence.


The right to restrict processing;

You can declined to have some or all of your record shared, unless it is a vital part of your health care.


The right to data portability;

You can have the NHS App or online access and have access to your record at any time.


The right to object;

You can object to processing and “Opt-out” of some national record sharing.


The right not to be subject to automated decision-making including profiling.

You can ask to be removed from invitations for health screening based on your age or sex.

Hampshire Health Record (HHR)

The Hampshire Health Record is a combined electronic health and social care record about people living in Hampshire,Portsmouth and Southampton.

The record is held securely and includes information from GP surgeries, hospitals, social care and community health teams.

This helps the health and social care professionals working with you to
both coordinate and improve your care.

You do have a choice

You can control whatinformation is shared
about you by:

  • Requesting a copy of the information held about you on the Hampshire Health
    Record – you can then decide if you want to withhold your records
  • asking who has looked at your Hampshire Health Record
  • asking the HHR team or your GP not to share your records

Contact information

Phone: 0300 123 1519
Write to:
NHS South Commissioning Support Unit
Omega House
112 Southampton Road,
Hampshire SO50 5PB

SystmOne Reporting

Information held about you may be used to help protect the health of the public and to help us manage the NHS. Information may be used for clinical audit to monitor the quality of the service provided and design new services that fit our local patients health needs. Your information may be used by NHS Portsmouth Clinical Commissioning Group in order to ensure appropriate planning of current and future NHS commissioned services, this data will contain no identifiable information. NHS Portsmouth Clinical Commissioning Group will only ever use information that has been anonymised and all identifying information removed.